Wellness Asian Massage Spa - St Cloud, Florida

Joan Ruiz

"My experience at this place was excellent in many ways. From the moment I walked in, I found a clean, well-maintained space with a pleasant aroma that helps you relax right away. The staff is very friendly and professional, which shows in every detail of the service. The one-hour massage was truly effective, and I felt very well taken care of.

However, I would suggest improving communication regarding the tipping policy. Upon arrival, you pay for the service upfront, but it’s not mentioned that there is a mandatory twenty-five percent tip for one-hour massages. At the end of my massage, I was informed that I needed to pay an additional twenty dollars as a tip, which surprised me since I wasn’t told beforehand that the tip was mandatory or given the specific amount. I think it would be helpful if the staff could clarify this at the beginning to avoid any surprises at the end.

Despite this, the quality of the service is excellent, and I would recommend this place to anyone looking for a professional and relaxing massage experience. I’m sure that with this small improvement in transparency, the experience would be even better."

Chargel Cristo

I called and was able to walk in for a 60 minute massage and was delighted when I came in, I was greeted and had no complaints. I was told to pay first which was new, but I had no problem doing so, I paid with card and tipped $15, I was waiting for my receipt and the receptionist pointed at a sign that showed suggested tips, and she proceeded to ask if I would tip more. With confusion we spoke about the tip for a minute because I didn’t really think she was asking for more but once I realized I started to get visibly uncomfortable and she stated “its okay” and finally gave me my receipt. I was extremely uncomfortable but was in pain so I proceeded with the massage. She was the one to also do my massage and I can say that I’ve had ALOT of massages and this one was ridiculous. She just slid oil on my back and at one point she was sitting down on her phone lightly rubbing my feet not even paying attention to my massage. My tip clearly affected the effort that she put in and it was very upsetting.

To ask me to tip BEFORE I have even had a service done is one thing but then to tell me I need to tip more was another. I tip my hard earned money according to my experience but to then to be told my tip wasn’t enough was just extremely unprofessional to me. I hope they take this comment seriously and change the way they treat customers. I would not recommend this place to any one because from the looks of the comments they haven’t changed their tactics on tipping.

Chariya Preap

I came as a walk in and asked for a Thai Massage but wasn’t given a Thai massage. I have been to many massage places and never had any issues. But decided to try this place out because it was 10
Min from Home. The person was just rubbing my skin with oil with her arms and not even massaging. The charge was $83 and after I already gave a 15 percent tip. I was asked by the person who did my massage for an extra $10 on top
Of my charge and too for a massage that wasn’t even that great. I will not be coming back.

Deryl Ames

As soon as I walked in, you walk into a place of peace, which instantly starts relaxing you the staff is very pleasant and whatever stress I had was gone after my massage I will definitely be back again. Thank you for your professionalism and your kindness.

Alexis Roman

I received a good massage even though the lady kept leaving the room because they don’t have a receptionist. I was already going to give her a tip but once the massage was over she told me it’s required to give her a $20 tip or more and she kept trying to pressure me to give her more. Don’t waste your time at this place go somewhere else.

Martha Mills

I arrived as a walk in and was taken back immediately. Anna gave an excellent intuitive massage. I did not even tell her about any problem areas and she was able to find them all and work them out with some relief. I will definitely be back!!

Vimari Matos

Good massage. Entrance to dark for my taste and the first time visiting. You can’t go without the tip they ask you it is not your option to choose the amount. Other than that is good. Recommend it.

Enigma Sauce

Horrible customer service. I called ahead to make a reservation for 4:00pm, they confirmed availability and booked my spot and time.

Once I got there (3:58pm) and stepped in I was immediately shooed away followed by the masseuse telling me "we are too busy today". I informed her I called ahead, but her reply was "I called the wrong number" in which I quickly showed her my call log showing her that I called this exact shop.

Absolutely No Attempt to remedy the situation was made, just pretty much guided me to the door. I drove 45 minutes to get there only to be humiliated without a care. Negative stars.