Ten Spa - Winnipeg, Manitoba

He Hu

It was so nice ?! Lindsay did such a great job! I was totally relaxed after the fifty minute massage. I enjoyed every single minute! The environment is nice and clean. Snacks are simple but healthy. I will come back again!

Robin Henkel

The Ten Spa experience was one of the best pampering experiences my wife and I ever had, very impressed with the level of detail they put in their package to make sure each guest felt comfortable and relaxed in their establishment …. Well worth the extra .. Well deserved 5 stars

justagirl070707

As someone who has come here for years. I’m super disappointed in this situation. The more I talk to others, the more Ive heard the same kind of stories! Lack of accountability and just bad customer service.

I went here for a facial October of 2024 before I went on a trip to be engaged. They did an extraction, which bruised my face. I have now scar. I’ve gone to a dermatologist for help as I now have a scar on my face. As I’m getting married this year. I’m incredible upset. The worst part of this, I emailed ten spa to ask for help and they made it worse.

They set up an appointment for someone to look it, their head esthetician. She was almost 20 min late. I came in on a lunch break. She made me late going back to work. She didn’t know why I was there, she had to go back and talk to someone and read my email. She told me it was my fault for using Vaseline (a plastic surgeon told me to use Vaseline to prevent scars), and never even apologise or acknowledged what they did.

I am devastated. Now I have to spend a lot of money to get rid of a scar on my face.

Melissa Dick

I had the most amazing experience at Ten Spa. It is rather pricey but you can make the most of it and spend some good quality time relaxing. I arrived 30 minutes before my appointment so I could get into my robe and steam. There are showers so next time I would do that before hand. Then in the lounge I grabbed some complimentary snacks of muffins and dried fruit. My esthetician was on time. I had a private room for the facial. She talked me through and explained super well what was happening. It was the most relaxing facial I have had so many steps! Extractions were hard as to be expected. I even got a arm and chest massage!!! After my services I stated another hour and half to enjoy the resting room, lounge and their afternoon snack. It was very enjoyable. I highly recommend you enjoy a few hours here! They also have everything you could need to get ready to go out after including blow dryers and straightners. So you can get ready in their beautifully lit mirrors just bring you makeup!

Stacey Kasdorf

I cannot recommend the Hamam 101 enough. It is such an incredible experience and the closest thing you’ll find to a traditional Turkish bath. I had Ena (not sure the spelling) and she was amazing. Definitely recommend next time you need to de-stress!

Renee c

We went during the week, the spa areas where you sit and relax were dirty, dishes and plates piled on every table. No fresh blankets in the quiet area, plates also piled with food.
The change room was untidy with food & dirt on the floor and used towels and robs on the floor and sitting benches. Dirty robs hanging in areas when there was no one using those areas like the sauna.

Services were great, we got a rose oil massage and the specialty pedicure, and both were fabulous! The ladies doing the pedicure were divine and it has been my favourite experience yet! They also talked about the body treatments and I can’t wait to return to try one…or two. unfortunate the environment was unclean and unkept, has not been like that any of the previous times I’ve gone. There was also not many guests in the spa or sitting areas, a quiet weekday, which I enjoyed.

Alix McLachlan

The experience at Ten Spa was different from the last two visits. It was pouring rain out and I arrived soaked thru, my daughter had to ask for a towel for me, even though I was clearly dripping water onto the floor in the main reception area. The two reception people barely communicated with us other than to ask us what size our feet were and then directed us to the change area. The pedicure itself was lovely, the staff in that area were very nice. I would have to say that other than the two people who were running the reception area, it was a good experience but definitely not as pleasant as my last two visits. Maybe it was an off day for both of them but it did change my opinion of Ten Spa.

Heather Oliphant

I hadn't been to Ten Spa in a few years and I felt this was my best experience yet! I enjoyed the services, the food and the updated common spaces. It was a real treat for my friends and I, thank you!