SweatHouz Infrared Sauna Studio - Dallas, Texas

Adresse: 2910 Cityplace W Blvd Suite 100, Dallas, TX 75204.
Telefon: 2144327372.
Webseite: sweathouz.com.
Spezialitäten: Sauna, Spa.
Andere interessante Daten: Rollstuhlgerechter Eingang, Rollstuhlgerechter Parkplatz, Rollstuhlgerechtes WC, WC, Restaurant, Terminvereinbarung empfohlen.
Bewertungen: Dieses Unternehmen hat 87 Bewertungen auf Google My Business.
Durchschnittliche Meinung: 4.4/5.

Ort von SweatHouz Infrared Sauna Studio

SweatHouz Infrared Sauna Studio ist ein Unternehmen, das sich auf Sauna und Spa-Erlebnisse spezialisiert hat. Mit der Adresse 2910 Cityplace W Blvd Suite 100, Dallas, TX 75204 ist es leicht zu finden und bietet bequemen Zugang für Rollstuhlfahrer, einschließlich rollstuhlgerechter Parkplätze und Toiletten. Die Kontaktdaten sind Telefon: 2144327372 und Webseite: sweathouz.com. Es wird empfohlen, vorab einen Termin zu vereinbaren.

Das Unternehmen hat 87 Bewertungen auf Google My Business mit einer durchschnittlichen Bewertung von 4.4/5. Diese positiven Bewertungen spiegeln die hohe Qualität der Dienstleistungen und Einrichtungen von SweatHouz Infrared Sauna Studio wider.

Die Einrichtung verfügt über ein Restaurant, was es zu einem idealen Ort für Entspannung und Erholung macht. Es wird empfohlen, das Restaurant im Voraus zu kontaktieren, um sicherzustellen, dass es geöffnet ist und Tische verfügbar sind.

SweatHouz Infrared Sauna Studio bietet ein einzigartiges und angenehmes Erlebnis mit seiner Infrarotsauna-Technologie. Es ist der perfekte Ort, um sich zu entspannen und die Vorteile der Sauna zu genießen, die zur Verbesserung der Gesundheit und des Wohlbefindens beitragen. Es wird empfohlen, die Website zu besuchen und weitere Informationen über die Dienstleistungen und Angebote zu erfahren.

Bewertungen von SweatHouz Infrared Sauna Studio

SweatHouz Infrared Sauna Studio - Dallas, Texas
Kristen Davis
1/5

Updated- even more dirty and unsanitary

After reading the response from the team I was willing to give this place another try I went today and can sadly say the conditions seem to only have gotten worse.

I’ve attached pictures here of the conditions of my room 9/8/24 - very sad to see but genuinely not sanitary conditions.

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I use to really enjoy going here but on my most recent visit both suits they took me too had hairs all over the showers/ trash still in the trash cans and grime in the sauna ?

SweatHouz Infrared Sauna Studio - Dallas, Texas
Paris Granger
5/5

Absolutely love the location of this SweatHouz, the people who work there are extremely welcoming and kind, and the temperature of the services are perfect. Look forward to my next visit!

SweatHouz Infrared Sauna Studio - Dallas, Texas
David Rosales
5/5

Awesome first experience at SweatHouz in West Village. I was recommended to this location by a friend after being really sore following a hard workout. Marcelino got me in same day for a cold plunge and walked me through best practices for my first time which was super helpful! I’ll definitely be back for another session soon.

SweatHouz Infrared Sauna Studio - Dallas, Texas
Arianna Angara
1/5

AVOID THIS BUSINESS LIKE THE PLAGUE!

Will Steal Your Money When Trying to Cancel!

This is my first negative review, as I usually don’t waste time on complaints, but this situation is an exception.

I’ve been a long-time member of several spa facilities around Dallas, and this has been by far the worst experience.

I was a member at Glow Sauna Studios on Mockingbird for over two years (which is far better, by the way), but here’s what happened:

Unresponsive Customer Service: No one answers the phone. If you need to make changes or speak to someone (which you can’t do through their app within certain timeframes), be prepared to wait. I called 10 times over two days and finally got a response four days later. Completely unacceptable.
Cancellation Process: I called in late August to cancel my membership since I was moving. The staff informed me I’d still have to pay for September due to their 30-day cancellation notice policy, even though I’d just started the $129 monthly membership and had already mentioned I’d likely cancel in a month. Annoying, but I agreed.
In-Person Cancellation: I completed the cancellation paperwork on their iPad either in late August or early September. It took me about an hour to sort everything out, and they confirmed the cancellation was processed.
Charged After Cancellation: Several months later, I reviewed my bank statements and found that not only had they failed to cancel my membership, but they had continued charging me $149 per month for the next three months. Totaling $450 – and they claimed my cancellation “never went through.”
No Resolution: I called to resolve the issue, and it took over a week to hear back. I spoke to four different people, each with conflicting information. I was told they had to contact the regional office to get an answer.
Fraud Claim Filed: I’ve already filed a fraud claim with my bank, but today I was told they’ll resend the cancellation paperwork and that the charges will stop. After stealing $450 over the last three months, I’m not holding my breath.
Bottom Line: AVOID THIS PLACE!
They make it nearly impossible to cancel and will charge you for services you’re not using. Save yourself the headache and money – look elsewhere.

Worst customer service I’ve ever experienced in my life.

SweatHouz Infrared Sauna Studio - Dallas, Texas
Rubi Gamero
2/5

The concept is great. The employees were nice but the cleanliness needs help. The hair dryers are filthy. The saunas feel clean. Saw a hair in the cold plunge. But love the concept!!! I feel great after I go in there!!!! Hopefully I can update my review soon when the area becomes a little more clean. The sauna rooms DID seem very clean so no complaints there.

SweatHouz Infrared Sauna Studio - Dallas, Texas
Faith McGown
5/5

I absolutely look forward to my time at SweatHouz. The suites are comfortable and clean, the temperatures on point, and the staff kind and welcoming. It has become an essential part of my wellness routine.

SweatHouz Infrared Sauna Studio - Dallas, Texas
Irish Burch
1/5

I signed up several months ago. When I first signed up, I would say things seemed a bit cleaner and well managed. The staff was great and I always saw them cleaning. A month before I stopped going, I mentioned a few things to the staff after seeing hair in the shower and having the sauna I used during that visit not work properly. He had no idea that one of the infrared heaters was not working.

But I still loved the service. However, in July I fell ill and was told my my medical provider to stop using the service for a while. I started communicating with staff mid July requesting that they cancel my service. After a few calls, I finally got a call back from the manager, James. I explained the issue and James indicted that he would send me the link to complete the cancellation form. This happened on July 23rd. I had just been charged on July 21. During the call, James stated although he could not stop that last payment, that my cancellation would be considered a 30 day notice since I asked to cancel before the 21st. He indicated I would not be charged again. It is September 21 and I have not been charged $149 for August and September. This is after calling several times, being informed that there is a new manager but that they had been in contact with James. I have not used the service since early July and don’t even have access to the account. I would like to be reimbursed for both of the last two payments. As I called again today and left a heated message because my patience is not gone. This should not be this hard!!! After I didn’t not receive an email I called and was initially informed my account was not active. I was never able to get contact with James again. And the new manager is yet to return my call. Attached it a text of me even letting James know I had completed the form on the day and at the time he requested. Please cancel my account and reimburse me for the two months.

SweatHouz Infrared Sauna Studio - Dallas, Texas
Larry Gayao
5/5

When I was diagnosed with stage 5 kidney disease last year, in 2023, I knew I needed to explore every possible avenue to support my health. After researching various alternatives, I found SweatHouz, and it's been a game-changer for me. Over the past few months, my regular visits to SweatHouz have been instrumental in stabilizing my kidney function numbers. Remarkably, I haven’t experienced any of the typical symptoms associated with renal failure since I started my sessions here.

The team at SweatHouz has been nothing short of amazing. They are consistently attentive, accommodating, and genuinely invested in my well-being. Whether it's service or scheduling, they've made every aspect of my experience seamless and stress-free. Their dedication to customer care has been a crucial part of my healing journey.

I highly recommend SweatHouz to anyone dealing with a chronic illness or looking to enhance their overall health. I look forward to many more visits and continued progress with the help of the incredible staff at this location.

- Larry Gayao

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